What would happen if everyone on your team delivered a 10/10 awesome performance today?
If that happened for you yesterday - fantastic job. You’ve obviously got a brilliant team, highly motivated and really clear on what awesome looks like. It is however that last point that is the key
- Is there a real clarity on what awesome looks like?
- Have the team played a part in defining what awesome looks like for each of the team priorities?
- If you work at the front line has everyone worked together to get clear on what will make each step of the customer experience 10/10?
- Is everyone aligned on where you are now … 4/10... 6/10... 9/10?
- And what the steps are to get you closer to a 10?
If this is something that would make a difference in your team or organisation why not download the Awesome Performance activity from Leadership Spark
Awesome Performance is one of the thought-provoking activities provided by Leadership Spark via their Spark Cards. Take a look at www.leadershipspark.co.uk